GUARANTEE

All our handmade jewellery comes with a full years guarantee on workmanship. This does not cover misuse of product where reasonable care has not been taken.

PRICES

We reserve the right to alter our prices if our suppliers increase theirs, but the price in your basket will stay the price at checkout.

POSTAGE

No minimum order. Free gift with orders over £25. Free gift and Free Postage on orders over £50.

PAYMENT

We accept and prefer payment via paypal. Cheques and postal orders can also be accepted but please remember that up to 5 working days are required for cheques to clear before we can release your order. We cannot accept payment by credit or debit card at the present but watch this space.

RETURNS

These should be made within 14 days of receipt of order, and at the customers expense unless the item is faulty or the wrong item has been sent. Please obtain proof of posting for everyones satisfaction as we have no control over the postal service. For health and safety reasons we do not accept returns of earrings for exchange.

COLOUR DISCLAIMER

All our photos are as near as possible to the actual colour, however colours vary from computer screen to computer screen so slight variations may occur. Dye batches occasionally vary and this is outside of our control.

WEIGHTS

We weight all our beads in house using precision jewellers scales and endeavour to ensure all products are slightly overweight. We cannot be held responsible if your scales differ.

OUT OF STOCK ITEMS

Although we are constantly updating our site the stock level indicated may from time to time be inaccurate. i.e if more than one customer buys the same item at the same time where stock is limited. These items will automatically go on back order and be sent out when stock is replenished. There will be no extra cost to the customer in either postage or price increase. Should you prefer not to wait then please contact us.

DELIVERY

We try to dispatch paypal orders within one working day but at busy times this may be longer. If your item is urgent please contact us after your order is submitted and we will do our utmost to accommodate. Cheque orders may take up to 7 working days.

All images on this site are the copyright of Bizziebeads


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